Customer Service Pledge

Sperian Energy understands that customer service and satisfaction are critical to the success of any business or program. While every customer is different, we believe that each and every one is equally important. This is why we at Sperian Energy pledge to provide all of our customers not only with superior service at a reduced rate, but to make available a staff of friendly, knowledgeable, and accessible customer service team members to help you when you need it. Our Sperian Energy team agrees to and lives by the following standards we have set: Our pledge to you is that…

  • Our mission as a company is to ensure full customer satisfaction.
  • You will receive the same exact electricity with all the safety and reliability of the Local Utility.
  • We will consistently provide value added services and benefits to our loyal customers.
  • We will maintain the highest level of professionalism and respect all our customers.

You can expect…

  • Us to honor to any commitments or promises we make.
  • Clear explanations of all processes including billing, switching providers, and rewards programs.
  • Responses to any inquiries to be courteous, prompt and professional.
  • To be completely satisfied with our services and pricing. In the event that you are not satisfied, we will do everything in our power to make sure you reach the level of fulfillment we strive for.